What can I expect from my first consultation and how long will the appointment be?
An initial consultation is approximately ninety minutes, and the results are available and discussed immediately.
A full diagnostic test is conducted, with ample time to allow for an optimal understanding of your medical and audiological history. Dizziness and balance assessments are approximately three hours in duration.
What support do you offer following a hearing instrument purchase?
We welcome follow-up appointments. The technology used for the programming and verification of the hearing instruments is so precise, that once you are comfortable with your choice of hearing instruments, only one or two follow-ups are usually required.
Thereafter you are welcome to pop in for supplies, or assistance with cleaning. We recommend an annual audiogram, service and reprogramming of the hearing instruments to allow for optimal settings year after year.
Can you test any age?
Yes, we can test from newborn to geriatrics.
Do you charge medical aid rates?
We charge 30% above Discovery medical aid rates. We request that you settle upfront and then claim back from your medical aid afterwards.
How much do medical aids pay for hearing instruments?
This varies from each medical aid, depending on your plan and saving structure. We suggest that you contact your medical aid for hearing aid benefits options, before the first appointment.
How much do hearing instruments cost?
There is a broad range of technology, ranging from entry level to top end technology. It is recommended that you discuss your lifestyle requirements and budget with the audiologist during your appointment in the process of designing your tailor made hearing solutions.
We recommend that you discuss the tax implications of your hearing aid fitting with your tax advisor, who may be able to assist you in obtaining refunds where appropriate. There are also finance options available which allow you to buy your hearing aids on a contractual basis.
The audiologists at Sandton Hearing & Balance are proud members of
the South African Association of Audiologists (SAAA )